Job Vacancies
Job opportunities at RWB Utilities Ltd
Plant & Yard Coordinator
About the Role
We are looking for a practical, organised and proactive Plant & Yard Coordinator to take responsibility for the day-to-day organisation and smooth running of our yard, plant, equipment and stores facilities.
The working hours are 45 hours per week, Monday to Friday - 6.30 am - 4.30 pm with one hour for lunch.
This is a varied, hands-on role that plays an important part in keeping our utilities operations running efficiently. From ensuring plant and equipment are available when needed to maintaining stock levels, coordinating servicing and keeping the yard safe and organised, you'll be at the heart of supporting our operational teams.
We're looking for someone who takes pride in maintaining a well-run working environment, enjoys being hands-on and has the initiative to spot potential problems before they become bigger issues.
You'll work closely with the operations manager, supervisors, field operatives and suppliers to ensure our teams have the equipment, materials and supplies they need to get the job done.
What You'll Be Doing
No two days will be quite the same. You'll have responsibility for keeping the yard organised, equipment accounted for and operational teams supported.
Your key responsibilities will include:
Keeping the yard running smoothly: Taking ownership of the day-to-day organisation, cleanliness and general upkeep of the yard, stores and associated buildings, ensuring they remain safe, tidy and well maintained.
Coordinating plant and equipment: Managing the issue, return and storage of plant, machinery, tools and equipment, ensuring items are accounted for, correctly recorded and available when needed.
Managing stock and supplies: Monitoring stock levels, maintaining accurate records and coordinating the replenishment of PPE, consumables, tools and other operational supplies.
Supporting operational teams: Working closely with supervisors and field operatives to ensure plant, equipment and materials are ready and available for planned works.
Overseeing servicing and maintenance: Monitoring equipment inspection and servicing dates, coordinating routine maintenance and repairs, and ensuring defective equipment is identified and reported.
Maintaining a safe working environment: Carrying out routine yard checks, identifying potential hazards and ensuring safe storage, housekeeping and site procedures are followed.
Managing deliveries and collections: Receiving and checking deliveries, reporting discrepancies and ensuring materials and equipment are stored safely and in the correct locations.
Keeping accurate records: Maintaining plant registers, stock records, equipment issue logs and maintenance documentation, ensuring information is accurate and up to date.
Identifying opportunities for improvement: Taking a proactive approach to improving yard organisation, stock control, equipment availability and day-to-day operational efficiency.
What We're Looking For
We're looking for someone who enjoys being organised, takes pride in their working environment and understands the importance of having the right equipment and supplies available at the right time.
You'll be practical, dependable and comfortable working in a busy operational environment where priorities can change throughout the day. You'll have the confidence to deal with day-to-day issues, communicate effectively with colleagues and take the initiative to keep things running smoothly.
To be successful in this role, you'll need:
Previous experience working in a plant, yard, stores, warehouse, construction, utilities or similar operational environment.
Good organisational skills, with the ability to maintain a tidy, orderly and well-managed working environment.
An understanding of workplace health and safety requirements, including safe equipment and material storage.
Experience monitoring stock levels, maintaining records and keeping track of supplies and equipment.
Good communication skills and the ability to work effectively with operational teams, colleagues and suppliers.
Basic IT skills, including Microsoft Outlook, Word and Excel.
A practical, hands-on approach, with the ability to manage competing priorities and respond to changing operational needs.
Strong attention to detail, reliability and the initiative to identify and address day-to-day issues.
The ability to recognise and report hazards, defects and equipment concerns promptly.
It would also be advantageous if you have:
Previous experience working within the utilities, civil engineering, infrastructure or construction sectors.
Experience coordinating plant, machinery, tools and equipment.
Familiarity with plant maintenance schedules, inspection records and equipment registers.
Experience issuing PPE, consumables and materials to operational teams.
Relevant health and safety training.
Experience using stock control or plant management systems.
Relevant plant or equipment awareness training.
A full UK driving licence, if required for the role.
Apply today by submitting your CV through Indeed.
Pay: £35,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work Location: In person
Reinstatement Manager
About the Role
We are looking for an experienced and driven Reinstatement Manager to take ownership of reinstatement operations across our utilities contracts, ensuring works are delivered safely, efficiently and to the highest standards.
This is a hands-on management role for someone who thrives in a busy operational environment, enjoys leading teams and takes pride in getting the job done right first time.
You will play a key role in coordinating reinstatement activities across multiple sites, managing operational resources, maintaining quality standards and ensuring that works are completed within agreed timescales. From planning daily activities and resolving site issues to managing defects and improving performance, you will have a direct impact on the success of our reinstatement operations.
Working closely with operational teams, subcontractors, clients and local authorities, including Cadent, you will be expected to lead by example, take ownership of challenges and drive a culture of safety, quality, accountability and continuous improvement.
What You'll Be Doing
This is a varied role where no two days will be quite the same. Your responsibilities will include:
Leading reinstatement operations: Taking responsibility for the day-to-day planning, coordination and delivery of reinstatement works across multiple sites, ensuring programmes stay on track.
Managing people and resources: Leading supervisors, operatives and subcontractors, coordinating labour, plant and materials to ensure work is delivered efficiently and productively.
Driving quality and reducing defects: Carrying out site inspections, identifying and resolving reinstatement defects and promoting a right-first-time approach to minimise rework.
Maintaining safety and compliance: Ensuring reinstatement works meet NRSWA, SROH, local authority and client requirements, while promoting safe working practices across operational teams.
Keeping operations moving: Working closely with gas mains replacement teams to coordinate activities, resolve operational issues and minimise delays.
Managing performance and costs: Monitoring productivity, resource utilisation, defects and operational KPIs, while identifying opportunities to improve efficiency and reduce unnecessary costs.
Building strong working relationships: Liaising with Cadent, local authorities, streetworks teams and other stakeholders to resolve issues, maintain effective communication and meet operational commitments.
Supporting and developing teams: Setting clear expectations, identifying training needs and addressing performance issues to maintain high standards of delivery.
Reporting and improving performance: Providing clear updates on progress, outstanding works and operational performance, identifying opportunities for improvement and taking action where required.
What We're Looking For
We're looking for someone who understands the challenges of reinstatement operations and has the confidence, practical experience and leadership skills to manage them effectively.
You'll be comfortable balancing the demands of day-to-day delivery with the need to maintain quality, manage defects and achieve operational targets. Just as importantly, you'll be someone who communicates well, solves problems and takes a proactive approach to getting things done.
To be successful in this role, you'll need:
Experience working within reinstatement, utilities, highways or civil engineering operations, including responsibility for managing teams.
Strong working knowledge of NRSWA, the Specification for the Reinstatement of Openings in Highways (SROH) and relevant reinstatement standards.
Experience of quality inspections, managing reinstatement defects and monitoring operational performance.
Strong planning and organisational skills, with the ability to coordinate activities and respond effectively to changing operational priorities.
Good leadership and communication skills, with the ability to provide direction, work collaboratively and maintain effective working relationships.
A practical, solutions-focused approach to problem-solving, with the ability to identify issues and take appropriate action.
The ability to monitor performance, maintain accurate records and provide clear operational reports.
A full UK driving licence.
It would also be advantageous if you have:
Experience working on gas distribution contracts, particularly within the Cadent network.
An NRSWA Supervisor qualification.
SMSTS or SSSTS certification.
IOSH Managing Safely or NEBOSH qualification.
Experience managing subcontractor performance, operational budgets and streetworks requirements.
Apply today by submitting your CV through Indeed.
Pay: £45,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work Location: In person
Accounts Administrator
About the Role
We are looking for an organised, reliable and detail-oriented Accounts Administrator to join our finance team.
You are required to work 30 hours per week, Monday to Friday - 9.00 am to 3.30 pm (with one hour for lunch.
This is a varied role involving the day-to-day administration of financial records, customer and supplier accounts, invoicing and account reconciliations. Working closely with colleagues across the business, you will play an important part in ensuring that financial information is accurate, invoices are processed efficiently and account queries are resolved promptly.
The successful candidate will have previous experience in an accounts or finance administration role, strong numerical skills and the ability to manage competing priorities in a busy working environment.
Key responsibilities will include:
Processing purchase and sales invoices and credit notes, ensuring accuracy and appropriate authorisation.
Maintaining accurate customer and supplier accounts and financial records.
Assisting with purchase ledger and sales ledger administration.
Reconciling supplier statements and customer accounts, identifying and investigating discrepancies.
Checking invoices against purchase orders, contracts and supporting documentation.
Maintaining accurate records of subcontractor invoices and associated documentation.
Investigating and resolving invoice discrepancies and account queries.
Monitoring outstanding customer and supplier account queries and following up as required.
Supporting month-end processes, including preparing financial information and supporting schedules.
Liaising with suppliers, customers and internal departments to ensure accurate and timely processing of financial information.
Maintaining financial spreadsheets, reports and supporting documentation.
Providing general administrative support to the finance team.
About You
We are looking for someone who takes pride in their work, has excellent attention to detail and enjoys being part of a team.
Essential skills and experience:
Previous experience in an accounts administration, finance administration or similar role.
A good understanding of basic accounting principles and financial administration processes.
Experience of purchase ledger and sales ledger administration.
Strong numerical skills with a high level of accuracy and attention to detail.
Good working knowledge of Microsoft Excel and other Microsoft Office applications.
Experience using accounting software or financial management systems.
Excellent organisational and time-management skills, with the ability to prioritise workloads and meet deadlines.
Good written and verbal communication skills, with a professional approach when dealing with colleagues, customers and suppliers.
Ability to identify and investigate discrepancies and resolve routine account queries.
A proactive, flexible and dependable approach to work.
Ability to handle confidential financial and commercially sensitive information with discretion.
Desirable skills and experience:
Experience working within the utilities, construction or infrastructure sectors.
Knowledge of the Construction Industry Scheme (CIS) and its application to subcontractor invoices and payments.
Experience of processing subcontractor invoices.
Experience of supplier statement reconciliations and month-end accounting procedures.
Knowledge of credit control and customer account administration.
An AAT qualification or relevant accounting studies.
Working knowledge of sage.
Apply today by submitting your CV through Indeed.
Pay: £24,000.00 per year
Benefits:
Company pension
Free parking
On-site parking
Work Location: In person
RWB Utilities Ltd is recruiting a Customer Liaison Officer (CLO)
About Us
RWB Utilities Ltd is a growing utilities and reinstatement contractor supporting major clients across the gas, water and multi-utility sectors. We deliver high-quality operational, reinstatement and customer-focused services, working closely with clients, local authorities and the public to ensure safe, compliant and efficient delivery.
We pride ourselves on being a people focused business. Our teams work collaboratively, and we are committed to delivering excellent customer service, strong communication and a positive experience for every customer impacted by our works.
The Role
We are looking for a Customer Liaison Officer (CLO) to support our operational teams and ensure customers receive clear communication, timely updates and a positive experience throughout the lifecycle of our works.
You will take ownership of customer engagement activities before, during and after works, helping to maintain high customer satisfaction scores and supporting the resolution of enquiries and complaints. You will work closely with supervisors, planners and the Customer Manager to ensure all customer-related obligations are met.
Key Responsibilities
· Take ownership of all customer care activities (pre-works, during works and post-completion).
· Support operational teams in resolving customer enquiries and complaints within required timescales
· Carry out post-completion walk-offs and ensure customer feedback is captured and recorded.
· Support Lasting Impression and community engagement activities.
· Ensure effective communication with customers, including letters, notices, drop cards and vulnerability checks.
· Act as an escalation point for complex or repeat customer issues, working with the Project Manager.
· Identify vulnerable customers (PSR) and ensure appropriate support is provided in line with GSOP requirements.
· Track customer KPIs, trends and performance, providing reports where required.
· Work collaboratively with supervisors and planners to understand upcoming works and CLO requirements.
· Promote a strong customer service culture across operational teams.
Key Competencies
· Customer Focused: Able to adapt communication to customer needs and provide reassurance.
· Communication: Strong interpersonal skills with the ability to influence and build trust.
· Problem Solving: Able to identify issues, propose solutions and support operational teams.
· Performance Driven: Experience working to KPIs and achieving targets.
· Operational Awareness: Understanding of utilities, reinstatement or gas operations is desirable.
· HSEQ Awareness: Able to identify and report hazards, near misses and safety concerns.
· Adaptability: Comfortable working independently, prioritising workload and managing multiple tasks.
· Digital Skills: Able to use mobile devices, apps and reporting tools.
Experience & Qualifications
Essential:
· Experience in customer service, utilities or a similar field
· Strong communication and organisational skills
· Full UK Driving Licence
Desirable:
· Supervisor Street Works qualification (NRSWA)
· Health & Safety qualification
· Experience working within the gas industry, reinstatement or utility environment
Salary & Benefits
We offer a competitive salary based on experience, along with a company commercial vehicle for business use and a supportive working environment.
RWB Utilities Ltd is recruiting a Service Delivery Supervisor
About Us
RWB Utilities Ltd is a growing utilities and reinstatement contractor supporting major clients across the gas, water and multi-utility sectors. We deliver high-quality operational, reinstatement and customer-focused services, working closely with clients, local authorities and the public to ensure safe, compliant and efficient delivery.
We pride ourselves on being a people-focused business. Our teams work collaboratively, and we are committed to delivering excellent customer service, strong communication and a positive experience for every customer impacted by our works.
The Role
We are seeking a Service Delivery Supervisor to oversee operational teams and support the successful delivery of gas mains replacement; service works and reinstatement activities. You will supervise teams from site set-up through to completion, ensuring safety, quality, programme and customer expectations are consistently met.
This role is key to maintaining RWB’s standards across safety, compliance, programme performance and customer satisfaction.
Key Responsibilities
· Supervise operational teams during all stages of works, including site set-up, enabling, gas operations, backfill, reinstatement and site completion.
· Attend sites to brief teams on the Construction Phase Plan, RAMS and statutory requirements (CDM, IGEM, Cadent standards and procedures).
· Manage the opening, monitoring and closing of Street Works permits in line with NRSWA, ensuring Traffic Management and permit conditions are adhered to.
· Ensure all client, safety and operational requirements are met in a professional and efficient manner.
· Work collaboratively with the Customer Liaison Officer to support customer engagement and identify any specific needs (PSR, language support, vulnerable customers).
· Provide accurate daily and weekly reporting to ensure service levels and programme objectives are achieved.
· Promote a positive, solution-focused approach within the team and support continuous improvement.
· Ensure all safety issues, hazards and near misses are reported in line with RWB procedures.
Experience & Qualifications
Essential:
· SHEA Gas
· NRSWA Supervisor (Units 1–10)
· Experience supervising operational teams within utilities, gas or reinstatement
· Strong understanding of safety, compliance and street works requirements
Preferred:
SCO 1, 2 & 5
IOSH Managing Safely or SMSTS
NCO Gas Level 2 / Gas Manager’s Appreciation
Experience working on Cadent networks
Salary & Benefits
We offer a competitive salary based on experience, along with a company commercial vehicle for business use and a supportive working environment.
Hiring Now: Gas Main Laying Team and Service Laying team
RWB are seeking experienced Gas Main Laying and Service Laying teams to support our expanding programme of gas replacement works across South Yorkshire and North Lincolnshire.
If you are skilled, safety‑driven, and committed to delivering high‑quality mains and service installations, we would love to hear from you.
What we need:
Experienced Gas Mains and service laying teams.
Proven background in gas mains installation and service laying
NCO Gas qualifications a must
SHEA Gas essential
NRSWA desirable
Strong focus on safety, accuracy, and clean reinstatement
Reliable, professional, and able to work efficiently as a team.
What you get:
Excellent rates
Opportunity to work on long‑term projects.
Bonus scheme for the 100% Audits
If this sounds like you, drop us a message or send your details and qualifications to info@rwbutilitiesltd.co.uk or complete the form below:
Hiring Now: Hot Box Team of Three
RWB are on the lookout for a 3-person Hot Box team to join our reinstatement operations. If you know your way around tarmac, work clean, safe and get the job done right first time, RWB want to hear from you.
What we need:
Experienced Hot Box team (HGV Driver plus 2 Ops)
Strong reinstatement background / Hot lay tarmac experience
NRSWA is a Must
Reliable and safe
Hold Shea Gas
Ability to work efficiently as a team and maintain high standards on every job
Good communication and a professional attitude on site
What you get:
Great rates
Ongoing, consistent work
Supportive team and organised workflow
Opportunity to work with a growing utility contractor
Bonus scheme for the 100% Audits
If this sounds like you, drop us a message or send your details and qualifications to info@rwbutilitiesltd.co.uk or complete the form below:
Hiring Now: Experienced Gas Site Supervisor to join the team.
We are delivering essential gas mains replacement works across the East Midlands as part of the Cadent programme, and we are looking for someone who can lead from the front. This role is all about safe, efficient delivery, strong team leadership, and excellent customer care. As our Gas Site Supervisor, you will oversee operational teams from site set‑up through to reinstatement and completion. You will ensure compliance with CDM, IGEM and Cadent standards, manage Street Works activities, support traffic management requirements, and keep projects moving to programme. You will also work closely with a Customer Liaison Officer to minimise disruption and support customers with specific needs. We are looking for someone who has the following qualifications:
✅SHEA (Gas) & NRSWA Supervisor
✅Experience supervising gas works & operational teams
✅Strong understanding of safety, compliance & quality standards
✅SCO, IOSH/SMSTS or NCO Gas Level 2 (preferred but not essential)
✅A proactive, solutions‑focused mindset & a commitment to great service Salary and Benefits:
📆Consistent work
💷Great Pay
🚀Opportunity to work with a growing utility contractor
🤝Supportive team and organised workflow If you want to be part of a supportive, growing business where your contribution genuinely matters, we would love to hear from you.
If this sounds like you, drop us a message or send your details and qualifications to info@rwbutilitiesltd.co.uk or complete the form below: